When we arrived to get our room the desk clerk was very friendly,but that's where it stopped being a such a great visit!! I have been going to Meskwaki when all they had,was a little tent to play bingo!! The customer service here is going down hill fast!! Overhaul you training methods when it comes to customer service!! I also think points for playing bingo should apply to your card so that maybe those of us who don't like playing slots could receive more benefits.When we arrived to our room walking down the outside hallways it was so hot and stuffy.When we opened the door the room was hot and I thought maybe the air wasn't working ?We had to turn the thermostat down to 50 to cool the room off it took 2 hours, the carpet was wet when we took our shoes off !!So I give this visit a 2 because I just received a coupon book from Mystic Lake,BlackBird,and Winnavegas for free rooms for 2 nights and I can use them on the weekend.
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